Refund policy

Refund Policy
We can process refunds and exchanges only on merchandise (non-consumable items) lost or damaged in transit. All other sales are final.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at marz@sumpcoffee.mom and send your item to: 3700 S Jefferson AVe, Saint Louis, Missouri, US, 63118.

Shipping
To return your product, you should mail your product to: 3700 S Jefferson AVe, Saint Louis, Missouri, US, 63118

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.